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Teleperformance Philippines

79%

Employees say this is a great place to work

Company Overview

About Teleperformance Philippines

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management, offering clients a high-tech, high-touch link to their markets through a unique range of customer experience management solutions provided by its integrated network of domestic, nearshore and offshore operations.

Teleperformance’s integrated solutions are capable of managing all aspects of the customer relations cycle. Teleperformance Group now covers 170+ markets and has 300,000 employees at over 460 facilities in 80+ countries. The Group manages programs in 265+ languages and dialects on behalf of major international companies operating in various industries.

As part of this global network, Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the domestic market. The company began with just 100 employees and is now over 45,000-strong and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Bacolod, Baguio,Cagayan de Oro, Cavite, Cebu and Davao. Teleperformance Philippines now serves 1,000 clients in 170+ markets (includes Language Line Solutions).

A GREAT PLACE TO WORK® FOR 3 CONSECUTIVE YEARS
COMPANY SIZE

45,000+ Employees

(Large)

INDUSTRY

IT-BPM

Learn more about Teleperformance Philippines

FEATURED ARTICLE

Employees’ Safety Always Comes First

At the onset of the COVID-19 epidemic in early February, Teleperformance Philippines, a worldwide leader in outsourced omnichannel customer experience, activated its Business Continuity Plan to address key operational areas such as human capital protections, process and business functions, client management, and organizational communications.

Company culture at Teleperformance Philippines

The employee experience at Teleperformance Philippines, compared to a typical Global company
79% of employees at Teleperformance Philippines say it is a great place to work compared to 53% of employees at a typical Global company
Teleperformance Philippines 79%
Typical company 53%

Source: Great Place to Work® 2019 Global Employee Engagement Study

0 %
I am able to take time off from work when I think it's necessary.
0 %
I feel good about the ways we contribute to the community.
0 %
When you join the company, you are made to feel welcome.
0 %
People care about each other here.
0 %
Management is honest and ethical in its business practices.

Life at Teleperformance Philippines

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ABOUT OUR METHOLOGY​

To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.

ABOUT OUR METHOLOGY​