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Synchrony Global Services Philippines is a subsidiary company that manages Synchrony’s call center operations and select back office support located at Filinvest Alabang and at Cebu Business Park.
Our thriving Manila office provides dedicated support to a wide range of our customers. We support three of our sales platforms – Retail Card, Payment Solutions and CareCredit – as well as several functions including Fraud Detection, Workforce Planning and Operations, Training, Finance, Legal, Human Resources and Sourcing. It’s a creative, high-energy culture, where people are encouraged to speak up and get involved in the community.
Known for our warmth and hospitality, our Cebu office is a highly collaborative environment. We take great pride in our creative, high-energy culture of individuals with different perspectives and unique ambitions. Our teams across Operations, Fraud and Customer Service provide support to a wide variety of customers and we offer our employees many opportunities to learn, develop and build their careers.
Changing with the Times
The effects of the Coronavirus (COVID-19) have been felt across the business and around the world. As the situation evolved, Synchrony Global Services Philippines, Inc. decisively put plans and protocols in place to support the health, wellness, and safety of their employees across the globe.
Source: Great Place to Work® 2019 Global Employee Engagement Study
ABOUT OUR METHOLOGY
To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.
ABOUT OUR METHOLOGY
The Best Workplaces in Asia List
Great Place to Work® identifies the top organizations that create great workplaces in the Asian and Middle Eastern regions with the publication of the annual Best Workplaces in Asia list. The list recognizes companies in three size categories:
To be considered for inclusion, companies must appear on one or more of our national lists in the region, which includes Greater China (covering China, Hong Kong, Taiwan and Macau), India, Japan, Saudi Arabia, Singapore, South Korea, Sri Lanka and UAE. For the 2021 Asia List, companies ranked on the national list in the Philippines will also be included. Multinational organizations must meet the following requirements:
Multinationals also receive additional credit for their efforts to successfully create an excellent workplace culture in multiple countries in the region. The data used in the calculation of the regional list comes from national lists published in 2019 and early 2020.